RAM Certified Collision Center

RAM, FCA Certified Body Shop

Keep Your Truck's Integrity, Safety, and Value Intact.
FCA Certified Shop
Keep Manufacturer's Warranty
All Insurance Claims
Only Genuine Parts
Lifetime Warranty
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RAM, FCA Certified Collision Repair

Regal Repair is proud to be a FCA certified collision repair facility. As an FCA Certified Repair Facility, we have gone through extensive training and tooling to assure you retain the value and safety of your Chrysler, Dodge, JEEP, RAM, or Fiat vehicle. The proper tools and equipment, training, ongoing access to vehicle repair information, right from the factory, and with I-CAR Gold Class certification, Regal Repair can repair you car like factory and make it like new again.

Safe and Complete Collision Repair

Your vehicle may "look" the same when it's repaired after an accident, but it may not be as safe to drive. So how do you know? Gold Class is the industry standard for training that contributes to complete and safe repairs. Our shop is among only 15 percent of collision repair shops to meet this rigorous standard. As a Gold Class shop, we are required to train each of our repair technicians every year, and to have in-house experts in each repair specialty needed for a complete and safe repair. We commit to Gold Class training. Because we’re committed to your safety.

RAM collision repair — what truck owners ask

A truck isn't a car with a bed on the back, and the questions are different too.

My RAM has frame damage. Is that repairable, or is the truck totaled?

It depends entirely on the measurements — and this is where a truck differs from a car. Heavy-duty RAMs are body-on-frame: a separate ladder frame carries the load, with the body mounted on top. That's a different diagnosis and a different repair from a unibody car, where the structure and the body are one thing.

The frame goes on a measuring system and gets compared against factory specification. Some damage is correctable within tolerance. Some isn't, and the frame gets replaced. The measurements decide that, not an opinion formed by looking at it.

A shop that eyeballs a bent frame and tells you either answer without measuring is guessing. Ask to see the printout — we'll show you ours.

Will my towing and payload capacity be the same afterwards?

If the frame is returned to factory specification, yes — that's the entire reason the measuring matters. Your ratings are engineered around a frame with particular geometry and particular strength. Restore the geometry correctly and the ratings hold.

Restore it approximately and they don't, whatever the truck looks like parked. That's not a cosmetic concern when you're pulling a trailer down the 5.

It's also why we won't rush a frame job to hit a date. If your truck works for a living, that's the part you actually need us to get right.

My truck is lifted and has an aftermarket bumper. Does that complicate the repair?

It changes the job, but it's routine for us — most RAMs that come through here are modified in some way.

What it affects: how the impact travelled through the truck in the first place, what has to come off before we can reach the damage, and whether aftermarket components can be reused or need replacing. A lift also changes ride height and alignment geometry, which matters when we measure.

Tell us about the modifications when you bring it in, ideally with receipts. It's much easier to include something in the estimate than to add it three days later.

Will insurance pay to replace my bed liner, rack and tow package?

Sometimes — and the answer usually depends on whether the equipment was declared on your policy. Many policies limit or exclude aftermarket and added equipment unless it's been specifically listed, which catches a lot of truck owners out.

What we do is document everything at intake with photos so nothing gets quietly dropped from the estimate, and itemise it clearly when we submit. If your carrier declines part of it, you'll know before work starts rather than at pickup.

We're a body shop, not an insurance advisor — for what your specific policy covers, check with your carrier or agent. If you've spent real money on equipment, it's worth asking them whether it's scheduled before you need to find out.

Does the aluminum on a RAM 1500 need different handling?

Yes. Current 1500s use aluminum for closures including the hood and tailgate, on an otherwise steel truck — so one vehicle can need both approaches in the same repair.

Steel has memory and returns towards shape when worked properly. Aluminum doesn't. It work-hardens as it moves, cracks if pushed too far, and needs controlled heat and a slower technique.

It also has to be worked in a bay isolated from steel, because embedded steel particles cause corrosion in aluminum panels months down the line. That's a facility requirement, not a technique — a shop either has the separate area or it doesn't.

My truck is how I earn. How fast can I get it back?

Tell us that when you drop it off, because it changes how we schedule you. Cosmetic and panel work moves quickly; frame and structural work takes as long as it takes, and we won't shortcut it — see the towing question above for why.

What we can do: give you a realistic date at the estimate rather than an optimistic one, tell you the same day if a part moves it, and arrange a loaner or rental so you're not standing still. If you run more than one truck, our fleet accounts include priority scheduling ahead of retail work.

Send us photos of the damage — tell us if the truck works for a living.

What changes when the shop is certified

Both shops can make the car look right. The difference is what happens underneath — and it only shows up in the next collision.

Regal Repair — [Brand] certified
Non-certified shop
Repair procedures
Regal RepairPulled by VIN from [Brand]'s own service information for that build
Non-certified×Generic estimating-system guidelines
Structural welding & bonding
Regal RepairEquipment the manufacturer specifies, on a measured bench
Non-certified×Whatever the shop already owns
Aluminum & mixed-material work
Regal RepairIsolated clean room, dedicated tooling, no cross-contamination
Non-certified×Often repaired in the same bay as steel
ADAS after the repair
Regal RepairRecalibrated to spec and documented on your invoice
Non-certified×Frequently skipped — no warning light appears
Parts
Regal RepairGenuine [Brand] parts as standard
Non-certified×Aftermarket or salvage unless you insist
Pre- and post-repair scan
Regal RepairBoth, every job, reports included
Non-certified×Optional, often billed only if challenged
Audited by the manufacturer
Regal RepairOn-site facility audit, renewed annually
Non-certified×Never
Warranty on the work
Regal RepairWritten lifetime warranty for as long as you own the car
Non-certified×Varies; often 12 months or nothing in writing

Certification does not make a shop honest. It means a manufacturer has physically inspected the building, the equipment and the training records, and re-inspects every year.

What happens to your car, step by step

Typical timing for a car repair at our North Hollywood shop. Structural and EV work runs longer; we tell you which one you're in on day one.

  1. 1

    Estimate and pre-repair scan

    Day 1

    We photograph the damage and run a full diagnostic scan before touching anything, so every stored fault is on record from the start.

  2. 2

    Disassembly and hidden-damage check

    Day 1–2

    Panels come off. Most collision damage is worse than it looks from outside, and this is where a supplement to the insurer gets written.

  3. 3

    Insurance approval

    Day 2–4

    Our estimator sends the documented supplement to your carrier and negotiates it. You don't have to make that call yourself.

  4. 4

    Structural and body repair

    Day 3–9

    Measured on the bench and pulled back to factory dimensions, using the welding and bonding methods car specifies for that VIN.

  5. 5

    Refinish and colour match

    Day 6–11

    Sprayed to the paint code on your door jamb, blended into adjacent panels so there's no visible edge in daylight.

  6. 6

    Reassembly and ADAS recalibration

    Day 8–13

    Cameras, radar and sensors are recalibrated to specification. Skipping this step leaves no warning light — the systems simply aim at the wrong place.

  7. 7

    Post-repair scan, road test, delivery

    Final day

    A second full scan, a road test, and a detail. You leave with the scan reports, the parts list and the written lifetime warranty.

Most car repairs finish in [7–14] days. Structural or high-voltage work runs longer, and back-ordered parts are the single most common cause of delay. We tell you which category you're in before you leave the estimate.

Before you agree to a shop

Your insurer can recommend. It cannot decide.

The most common thing customers tell us is that their carrier "assigned" them a shop. In California that isn't how it works.

  • You choose the repair facility Under California Insurance Code §758.5, an insurer may not require you to use a specific shop. A recommendation is allowed; a requirement is not.
  • A network shop is not a certified shop Direct-repair programs are commercial agreements between a shop and an insurer. Manufacturer certification is a separate credential, audited by the manufacturer.
  • You can ask for genuine [Brand] parts Your policy language governs what the carrier pays for. We write every estimate to factory specification first, and tell you plainly where a carrier is pushing back.
  • We handle the carrier, not you Our estimators negotiate supplements directly with your adjuster and bill the insurer. You deal with one person here, not a claims queue.

Already been sent somewhere else? Bring us the estimate — we'll tell you what it's missing, at no charge.

Get a second opinion

General information about California law, not legal advice. Coverage depends on your individual policy.

How long a car repair takes, and roughly what it costs

Nobody else on this search publishes these numbers. We will. Ranges come from our own completed car jobs and assume parts are in stock; your estimate is the number that counts.

Bumper cover repair & refinish

2–4 days

Single panel replacement

4–7 days

Multi-panel, with ADAS recalibration

7–14 days

Structural / frame repair

14–25 days

Aluminium body structural

16–28 days

EV with high-voltage system work

18–35 days
Bars show typical elapsed days from drop-off to delivery.

What actually causes delayBack-ordered parts, not labour. We order long-lead parts at the estimate stage rather than after teardown, and we tell you on day one if your repair has one in it.

We Work With All Known Insurance Companies

Showing all 19

These are the carriers our estimators work with most often — but we accept every insurance claim, whether or not your insurer appears here, and you are free to choose your own repair facility regardless of what a carrier suggests. Regal Repair is not an agent of, and is not endorsed by, any insurance company listed. All insurer logos and trademarks are the property of their respective owners.

Regal Repair — North Hollywood 5430 Cahuenga Blvd, Los Angeles
Hours of Operation
Monday - Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM – 2:00 PM
Saturday Note
(by appointment)
Sunday
Closed
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24/7 Emergency Service Available
We're here when you need us most
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Services Offered
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Complete Collision Repair Facility
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Auto Body Repair and Paint
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Auto Body Repair and Paint
Our certified technicians use state-of-the-art equipment to ensure your vehicle receives the highest quality service and care.