Uber and Lyft vehicle standards — what actually puts you offline
Both platforms inspect your car, and both can stop you accepting rides over damage. The rules
differ between them, and they differ by city. Here's what each one looks at, what we fix to
clear it, and where to check the current requirements for your market.
Check the current rules for your market
We've deliberately not published model years, damage measurements or inspection intervals here.
Both platforms set them by city and change them without notice, so any number on this page would
eventually be wrong — and being wrong about this costs you earning days.
Both let you check requirements for Los Angeles specifically. If you're not sure whether your
damage will fail, send us a photo — we'll tell you honestly, including when it won't.
What we repair to get you back online
- Bumper scuffs and scrapes — the single most common cosmetic flag, and often a same-day or next-day job.
- Dents and door dings — paintless repair where the paint is intact, which is faster and cheaper.
- Mismatched or previously repaired panels — a bad earlier repair fails an inspection as readily as fresh damage.
- Cracked lights, lenses and mirrors — small parts, quick turnaround, and a frequent cause of a failed check.
- Deep scratches and paint damage — refinished and blended so there's no visible edge.
- Collision damage — full structural repair with OEM procedures, plus the ADAS recalibration your car needs afterwards.
Rideshare cars go first
You're not a retail customer whose car sits in a driveway — every day off the app is income you
don't get back. Rideshare vehicles run through our express line ahead of general work, and we'll
tell you a realistic completion date at the estimate rather than an optimistic one.
We also handle the claim with your carrier, offer free pickup and delivery, and can arrange a
loaner or rental so you keep driving while we work.
Platform requirements change. This page was last reviewed [MONTH YEAR] — always
confirm current rules with Uber or Lyft directly before relying on them.
Failed an inspection, or about to? Send us photos today.