Travelers Body Shop

Travelers Insurance Repairs | Regal Repair

The Preferred Choice for Travelers Policyholders: Inside Regal Repair’s Expertise
OEM Certified Collision Center
All Makes & Models
Only Genuine Parts
Lifetime Warranty

Your Trusted Auto Body & Collision Repair Center

Welcome to Regal Repair, a trusted auto body and collision repair center dedicated to restoring your vehicle after an accident. Our experienced team combines skilled workmanship, modern repair technology, and attention to detail to help return your vehicle to its pre-accident condition.

From the initial estimate to the completed repair, we strive to make the process straightforward and convenient. Whether you’re dealing with insurance claims or paying for repairs directly, our team is here to provide professional service and quality collision repairs you can rely on.

I-CAR Gold Class Certified
Assured Performance Certified shop - Regal Repair
I-CAR Welding Certified

Travelers Insurance Claims & Collision Repair

A collision can leave you dealing with vehicle damage, insurance paperwork, and an unfamiliar repair process. Regal Repair helps Travelers Insurance customers throughout Los Angeles navigate the steps involved in getting their vehicles repaired. From the initial damage assessment and estimate to claim-related communication and the final inspection, our team works to keep the process clear and organized.

Advanced Collision Repair & Professional Expertise

Getting your vehicle back to its pre-accident condition requires more than repairing exterior damage. Our experienced technicians use modern diagnostic equipment, specialized repair tools, and industry-approved techniques to address structural, mechanical, and cosmetic damage.

  • Modern Diagnostic & Calibration Technology: Our facilities use advanced equipment to inspect, measure, diagnose, and calibrate vehicles and essential safety systems.
  • Experienced Certified Technicians: Our trained professionals have the skills and knowledge to repair a wide range of domestic and imported vehicles.
  • Genuine OEM Parts: When appropriate, we use genuine OEM replacement parts and quality materials to help preserve proper fit, vehicle performance, safety, and durability.

Convenient Services for Travelers Customers

We understand that collision repairs can disrupt your schedule. Regal Repair provides convenient services to help make the experience more manageable:

  • Comfortable customer waiting areas
  • Complimentary shuttle transportation
  • Replacement transportation options when available
  • Regular updates on your vehicle’s repair progress
  • Assistance with insurance claim paperwork and communication

Los Angeles Locations & Flexible Scheduling

Regal Repair operates fully equipped collision repair facilities in North Hollywood and Los Angeles, CA. We serve Travelers Insurance customers throughout the greater Los Angeles area with flexible scheduling, online appointment options, and convenient vehicle drop-off and pickup services.

If your vehicle has been damaged in an accident and you need assistance with a Travelers Insurance claim, contact Regal Repair today. Our team is ready to help guide you through the repair process and get your vehicle safely back on the road.

Metromile & Lemonade Car

From claim to keys: what actually happens

Typical ranges for a drivable, single-impact repair in Los Angeles. Two stages sit with your insurer, not with us — those are the ones that usually move the date.

You Your insurer Regal Repair
  1. Day 0 You

    Report the claim

    Lemonade app, web, or phone. Get your claim number — everything else hangs off it.

  2. Day 0–1 You

    Choose your shop

    Your call, not your insurer's. California Insurance Code §758.5 protects this.

  3. Day 1–3 Regal Repair

    Estimate & teardown

    We document visible damage, then pull panels to find what a photo estimate misses.

  4. Day 3–7 Insurer

    Adjuster approval

    The carrier reviews our estimate and any supplement from teardown.

    Delay point — we chase this daily.
  5. Day 5–14 Insurer

    Parts ordered

    OEM parts on hand ship in days. Backordered structural parts can take weeks.

    Delay point — outside anyone's control.
  6. +2–4 days Regal Repair

    Repair, refinish & ADAS

    Body work, colour match, reassembly, then recalibration of any camera or radar we disturbed.

  7. Final day Regal Repair

    QC & delivery

    Road test, final inspection, wash. You pay your deductible — we bill the carrier for the rest.

Ranges reflect our typical Los Angeles cycle times for drivable, single-impact repairs. Structural damage, aluminium bodies, EV battery-adjacent work and backordered parts all extend the timeline. We give you a dated completion estimate after teardown, not before.

Choosing a shop

Insurer-recommended shop vs. independent shop

Direct Repair Program (DRP) shops have real advantages, and we'd rather you know what they are. Here is the honest comparison — then decide.

Comparison of direct repair program shops and independent shops across eight criteria
  Insurer’s DRP shop Independent shop
Who picks it ~Your insurer suggests it. You can still say no. You do. California law protects that choice.
Approval speed Often faster — pre-agreed rates and, at some shops, on-site adjusting. ~Estimate goes through normal review. Usually days, not weeks.
Rental logistics Frequently arranged for you as part of the program. ~We arrange it, or provide a loaner. One extra phone call.
Parts used ~Program agreements often favour aftermarket or recycled parts to control cost. We specify OEM and argue the case for it on your behalf.
Who the shop answers to ~Two customers: you, and the insurer sending steady volume. One customer: you. That is the whole difference.
Supplements Streamlined — but written within program cost expectations. We document hidden damage and push for full payment.
Repair standard ~Varies by shop. Ask about OEM certification for your make. Ask us the same question — we hold 18 manufacturer certifications and I-CAR Gold Class.
Warranty Insurer-backed while you keep the policy. Our lifetime warranty follows the repair, not the policy.

A good DRP shop does good work. The question is not which type of shop is better — it is whether the shop repairing your car is answerable to you or to the company paying the bill. Ask any shop, DRP or not, whether they are certified for your specific make.

The money

Who pays what on a covered repair

A worked example. Your numbers will differ, but the shape of the bill does not.

Approved repair $4,200 on a $1,000 collision deductible
Insurer pays us directly Your deductible Betterment
Insurer pays $3,020

Paid straight to us. You never front this money and you never chase a reimbursement cheque.

Your deductible $1,000

The fixed amount on your policy. Due when you collect the car. If another driver is at fault and their insurer accepts liability, you may get this back — we can bill their carrier instead where that is possible.

Betterment $180

When a worn part — tyres, a rusted bracket, a faded bumper cover — is replaced with new, insurers pay for the damage, not the upgrade. You cover the difference. We tell you the number before we order the part, never after.

You pay at pickup $1,180

Deductible plus betterment. Nothing else, unless you asked for work outside the claim.

What about supplements? Almost no first estimate survives teardown — a bent rail or a cracked bracket only shows up once panels come off. We document it, submit a supplement, and the insurer pays the increase. A supplement does not raise your deductible. If a carrier refuses to approve a repair we believe your car needs, we tell you in writing rather than quietly cutting corners.

Illustrative figures for explanation only — not a quote, and not a statement of your coverage. Your deductible, betterment and covered amounts come from your own policy and your insurer's approved estimate. Bring your declarations page or claim number and we will walk you through your actual numbers before any work starts.

Plan your time without the car

How long will my repair take?

Pick the closest description of your damage. These are our real Los Angeles averages for insurance work, counted in working days from approval — not from the day you crashed.

Type of damage
3–5 working days in the shop about 1 week
Parts 
Plan your rental for 
What moves the date 
Get a dated estimate — (818) 505-1442

Working days in the shop, after your insurer approves the estimate. Add 3–7 days for that approval, and more if parts are on backorder. We give you a dated completion estimate once we have torn the vehicle down and seen the real damage — a photo cannot show a bent rail.

Low-mileage cars & total loss

Will my insurer total my car?

Pay-per-mile policies often cover older, lower-value cars — and a lower value means a smaller repair bill can tip a vehicle into total loss. Put in two numbers to see roughly where you stand.

0%Likely repairable  |  70%80%  |  Likely total100%+

Borderline — could go either way

Repair cost is 72% of your car’s value

Orientation only — not a valuation and not a decision. California uses a total loss formula: a car is generally a total loss when the cost to repair it plus its salvage value meets or exceeds what the car was worth. Salvage is assumed here at 20–30% of value, which is why the band sits around 70–80%. Your insurer runs its own valuation with its own data. Bring us the estimate and we will tell you what we actually see.

Regal Repair is Certified by Car Manufacturers

We are proud to be certified collision center by car manufactures. That means: each aspect of the repair followed the Original Manufacturer’s (OEM) specified repair procedures, each technician assigned to your vehicle’s repair has the qualifications, certification and/or training necessary to properly perform their assigned job, and only genuine quality repair parts are used. According to industry statistics, Regal Repair OEM Certified Center is among the top 10% of collision repair businesses in the country and in an elite league as a best-in-class business operation.

Brands we are certified to repair

Showing all 22

Manufacturer certification means the automaker has audited Regal Repair's tooling, technician training and documented repair procedures against its own requirements. BMW, MINI and Tesla work is handled as a specialisation rather than under a manufacturer certification programme, and is labelled that way here. All manufacturer logos and trademarks are the property of their respective owners.

Give your car a repair it deserves

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White Tesla Model X with significant damage and dents on the rear left side near the wheel.Rear and side view of a white Tesla Model X parked near a building with repair signs.
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Toyota Front Bumper Cover Damaged
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Toyota Front Bumper Cover Repair
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Toyota Fender Scratch Repair
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Toyota Collision Repair
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Collision Repair Coupons

Save even more at Regal Repair for all your collision repair needs. Take advantage of our special collision repair coupons and deals to get your vehicle back in shape without overspending. Whether it's a minor dent or major damage, our offers provide affordable, high-quality repair solutions. Don't miss out on these limited-time discounts — explore our deals today and ensure your car receives the best care at the best price! Please mention the website coupon at the time of the vehicle estimate.

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Repair Your Vehicle At Regal And Get:
$500
Repair Your Vehicle At Regal And Get:
Min. $2,000 repair job. Coupon may not used toward any other special services.
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Before Returning Your Leased Car To The Dealer, Get:
FREE
Lease Return Repair Inspection
Can be combined
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Make It Easy With A:
FREE
Car Loaner or Rental
Up to $40 or rental car cost, with min. repair cost of $2000.
Information icon with letter i inside a circle.
Not valid with other services or promotions. For contact info only. Additional exclusions may apply. Offers not for merchant purposes at time of estimate. Must have printouts.
Expires on 12/31/2026

Hear from Our Valued Clients

Our clients trust Regal Repair for quality, transparency, and exceptional service. From start to finish, we're committed to delivering a smooth repair experience and results that exceed expectations-every time."

Regal Repair — North Hollywood 5430 Cahuenga Blvd, Los Angeles
Hours of Operation
Monday - Friday
8:00 AM - 5:00 PM
Saturday
9:00 AM – 2:00 PM
Saturday Note
(by appointment)
Sunday
Closed
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24/7 Emergency Service Available
We're here when you need us most
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Services Offered
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Complete Collision Repair Facility
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Auto Body Repair and Paint
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Auto Body Repair and Paint
Our certified technicians use state-of-the-art equipment to ensure your vehicle receives the highest quality service and care.