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Primary location
North Hollywood, LA
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5430 Cahuenga Blvd,
North Hollywood, CA 91601 - (818) 505-1442
Audi sells fully electric models under the e-tron name, including the Q4 e-tron, Q8 e-tron and the high-performance e-tron GT, along with plug-in hybrids badged TFSI e. Each carries a high-voltage battery and power electronics that change how a collision repair is planned.
Before any bodywork, the high-voltage system is shut down using Audi's disabling procedure, and technicians verify it is safe. Orange high-voltage cables are identified and protected, and trained personnel handle any component that carries voltage.
The battery pack sits under the floor on e-tron models. Impacts from curbs, road debris or side collisions can damage the pack housing or its mounts. We inspect the underbody and follow Audi's guidance on when a pack must be evaluated further before the car can be released.
The e-tron GT shares its platform with the Porsche Taycan and uses an 800-volt system, while the Q4 e-tron is built on the Volkswagen Group's MEB platform. Structural materials, battery location and repair procedures differ between them, so the correct procedure for the exact model and year is essential.
Paint booths bake finishes at elevated temperatures. Battery manufacturers set heat limits, so we control booth temperature or use alternative curing methods to stay within them.
If there are no warning messages and no underbody damage, it may be. Any high-voltage warning or smell of burning means the car should be towed.
Some modules or housings can be serviced by authorized facilities; in other cases replacement is required.
Yes. TFSI e models carry a high-voltage battery and must be disabled before repair.
Read more about EV and hybrid collision repair.
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