1
Start with Certifications and Credentials
Look for a shop with I-CAR Gold Class, ASE, or manufacturer certifications.
Any shop that doesn't have these certifications often does not operate according to modern auto industry repair standards.
If a repair shop cannot provide any certification, a customer's vehicle safety cannot be guaranteed.
2
Check Experience with Your Vehicle Type
Not all auto repair shops are the same, and not every shop is competent to handle specific repairs.
Not every repair shop can handle aluminum, hybrid, or luxury vehicles.
Ask the shop: "Have you repaired my car make and model before?"
High-end vehicles such as Tesla, BMW, and other luxury vehicles often require specialized repair procedures.
3
Review the Shop's Reputation
One of the best ways to know a suitable shop is to check what customers are saying.
Read Google reviews and BBB rating.
Either their customers are happy or disappointed, you will know.
If positive reviews are consistent, you're on your way to making the right choice.
4
Ask About Warranties and Guarantees
A trustworthy shop is confident in its work.
Ensure they offer a warranty on parts, paint, and labor.
The right shop will show you its guarantees and warranties in writing.
5
Get a Detailed Estimate
A shop that gives a vague or verbal quote is a red flag. It is one of the tricks to rip you off along the line.
The quote should include a clear estimated list: parts, labor, paint, and materials.
Ensure the shop is transparent upfront to avoid overcharges.
6
Give Word-of-Mouth a Shot
Ask your friends, family, or close relatives for recommendations.
A shop recommended by family or friends has a higher chance of providing high-quality services. Only a worthy shop that has proven its value can be recommended to others.
7
Check for Insurance Partnership
Optional, but it's super important if you want a painless insurance claim process.
Check if the shop works directly with major insurance companies, including yours.
Many reputable shops do.
This will drastically streamline insurance estimate, approval, and billing.
