What to Ask Before Choosing a Tesla Repair Shop

7 smart questions to ask before choosing a Tesla repair shop. Quality, safety, and warranty.
What to Ask Before Choosing a Tesla Repair Shop
ESSENTIAL GUIDE FOR TESLA OWNERS

Smart people ask questions about anything and everything, including the Tesla Repair Shop, when they need help.

Tesla cars are built with advanced features and next-level technology, which requires unique handling of their components, including the high-voltage system, battery management, and electric drivetrains.

Your Tesla must be handled solely by a repair shop specialized in Tesla's intricate repairs.

Now, as a proud Tesla owner, you're responsible for asking the right questions about any Tesla repair shop you take your vehicle to.

What are the right questions that help you make an informed decision, save money on repairs, and guarantee quality services?

7 Questions Every Tesla Owner Must Ask Before Selecting a Tesla Repair Shop

1. Certifications and Experience

The first and one of the most significant questions you want to ask a Tesla Repair shop is if they're a "Tesla Approved Body Shop" (TABS).

Such repair shops are Tesla-certified, possessing the necessary skills and access to OEM parts for standard Tesla repair services.

⚠️ Using a non-Tesla-certified shop is dangerous for your car, as you risk improper repairs that jeopardize your warranty coverage.
2. Do They Use Genuine Tesla Parts?

This is how you understand the services they offer. It must include the use of Tesla's genuine parts that are designed for your Model S, 3, X, or Y.

Confirm that their list of services includes battery repairs, software updates, and bodywork.

This confirmation is a key indicator that you've chosen the right Tesla repair center.

3. Do They Offer a Warranty for Repairs?

A Tesla-approved body shop not only maintains the warranty coverage of your vehicle but also ensures warranty on both labor and parts.

This serves you with quality and peace of mind.

4. Customer Reviews and Reputation

Generic repair shops do not possess impressive customer reviews and reputations, with little to no online presence.

⚠️ So, engage your homework by thoroughly researching their ratings and reviews.

Double-check on platforms like Google, Yelp, or LinkedIn. This will properly inform your decision.

5. Pricing and Timeline

Due to the complexity and standards of Tesla repair, a Tesla-approved shop must have clear and detailed estimates for various repairs.

If there are any differences, they tell you about them to avoid any surprises down the road.

Unlike generic repair shops, Tesla-approved shops value transparency and integrity, delivering on the agreed timeline.
6. Do They Work with Insurance Companies?

Check if the repair shop works with insurance companies to streamline the repair process, quote, and documentation.

This helps accelerate the repair process if your Tesla has insurance coverage.

7. Is the Shop Location Convenient for You?

Pick-ups, drop-offs, and follow-ups are manageable when the repair shop is closer to you.

Depending on your location, Tesla-approved body shops have an extensive network across countries.

⚠️ Provided you're in North Hollywood, Los Angeles, you're lucky because that's where Regal Repair is located – it is one of the most reputable Tesla repair shops in that area.

In Conclusion:

Teslas are unique among other electric vehicles in the world of EVs, requiring complex repair procedures.

Because of the highly rated technical diagnostics and repair procedures, it's paramount that only a Tesla-approved body shop handles your vehicle.

Adhering to this helps you maintain your Tesla's warranty coverage and performance, and avoid getting scammed.

1 Verify Tesla certification
2 Ensure they use genuine parts
3 Check reviews and warranty offerings
🔌

Have questions about Tesla repairs? Contact us today!

FAQ

1. Why is it important to choose a Tesla-Approved Body Shop (TABS)?

Not to pay twice as much afterward, take smart actions. Tesla-approved body shops are trained properly and use OEM parts. They also follow Tesla repair protocols and ensure your warranty remains intact. 

2. How can I verify if a repair shop is certified by Tesla?

It’s a breeze; visit Tesla’s official website and search for their Approved Body Shop Locator. 

3. Will Tesla repair shops work with my insurance company?

Most Tesla-approved repair shops, including Regal Repair in North Hollywood, work directly with major insurance providers. They also help with insurance claims, paperwork, and approvals. 

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