Mazda Accident Checklist: The First 48 Hours After a Collision

What Mazda owners should do in the first two days after a collision, from documenting damage to choosing a Mazda-certified repair shop.

At the Scene

  • Check for injuries and call 911 if needed.
  • Move to a safe spot if the car is drivable and it is safe to do so.
  • Exchange names, insurance and license information with other drivers.
  • Photograph all vehicles, the scene, road conditions and any visible sensors or lights that are damaged.

Before Driving Your Mazda

Look for fluid leaks, broken lights and loose parts. Watch for warning messages about i-Activsense, airbags or the engine. If a warning appears or the car pulls to one side, have it towed instead of driving.

Within 24 Hours

Report the claim to your insurer and write down the claim number. If you were not at fault, you can also open a claim with the other driver's insurer.

Choosing a Repair Shop

You can choose any shop. A Mazda-certified collision center like Regal Repair has access to Mazda repair procedures and the training to use them, which matters for structural repairs, Soul Red Crystal paint and i-Activsense calibration.

Within 48 Hours

Schedule an estimate or send photos online. If your policy includes rental coverage, ask about a rental so your routine stays intact.

Frequently Asked Questions

Should I wait for my insurer's adjuster before visiting a shop?

No. Many shops can start the estimate process and coordinate with the adjuster.

Is it OK to drive with a cracked bumper?

If nothing is loose and no warning lights appear, a short drive may be fine. Repair it soon.

What if the other driver has no insurance?

Your uninsured motorist coverage may apply. Check your policy.

See our accident guide for more tips.

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